Privacy & Data
Last updated: June 2025
Group Too Ltd Trading as KUUB (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy & Data Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kuub.store, use our services, or purchase our products.
We are a company registered in England and Wales under company number 5256077, with our registered office at The Studio, North Barn, Bleak Hill, Ringwood, Hampshire, BH24 3PX
1. Information We Collect
a. Information You Provide
- Name, email address, phone number
- Billing and shipping addresses
- Payment details (processed via secure third-party gateways)
- Account login details, if you register
- Purchase history, support messages, and reviews
b. Information We Collect Automatically
- IP address, browser and device type
- Operating system
- Website usage data (pages viewed, time spent)
- Cookies and similar technologies (see Cookie Policy below)
2. How We Use Your Information
We use your personal data to:
- Process orders and deliver products
- Create and manage your account
- Provide customer service and respond to enquiries
- Send transactional communications (e.g. order confirmation, shipping updates)
- Send marketing emails (with your consent)
- Improve website performance and user experience
- Prevent fraud and ensure site security
3. Legal Basis for Processing
We rely on the following legal grounds:
- Contract – to fulfil orders and provide services
- Legitimate interests – e.g. to enhance user experience and security
- Consent – for marketing communications
- Legal obligations – e.g. tax compliance
4. Sharing Your Data
We only share your data when necessary, including with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery partners (e.g. Royal Mail, DPD)
- Email and marketing tools (e.g. Mailchimp)
- Analytics services (e.g. Google Analytics)
- IT and hosting providers
We require all third parties to handle your data lawfully and securely.
5. International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or UK IDTA, to protect your information.
6. Data Retention
We retain your data only as long as needed:
- Customer and order data: typically 6 years (for accounting/tax)
- Marketing data: until you unsubscribe or withdraw consent
7. Your Rights
You have rights under UK GDPR, including to:
- Access your data
- Correct inaccurate or incomplete data
- Request deletion (in certain cases)
- Restrict how we process your data
- Object to processing
- Withdraw consent at any time
- Data portability
To exercise any of these, email us at: hello@kuub.store
You also have the right to complain to the ICO: https://ico.org.uk
8. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience and deliver personalised content.
Cookie Policy
This Cookie Policy explains what cookies are, how we use them on https://kuub.store, and your rights to control them.
What are Cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. When you visit our site, we may collect information from you automatically through cookies or similar technologies.
Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the operation of the website. These include, for example, cookies that enable you to log into secure areas or use a shopping cart.
- Performance Cookies: Help us understand how visitors use our website (e.g. Google Analytics).
- Functionality Cookies: Remember your preferences (such as region or language).
- Targeting/Advertising Cookies: Used to deliver relevant ads and track the effectiveness of marketing campaigns (e.g. Facebook Pixel, Google Ads).
Managing Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored
- Delete all or specific cookies
- Block third-party cookies
- Block all cookies
Disabling cookies may affect your ability to use some parts of the site.
Updates to This Cookie Policy
We may update this Cookie Policy as necessary. Any changes will be posted on this page with an updated revision date.
9. Data Security
We take data protection seriously and apply technical and organisational measures, such as:
- SSL encryption
- Access controls
- Regular software updates and monitoring
10. Changes to This Policy
We may update this Privacy & Data Policy. We will notify you via our website or email if there are significant changes. The “last updated” date will always be shown at the top of the policy.
11. Contact Us
If you have any questions about this policy or your data, please contact:
Group Too Ltd Trading as KUUB
Email: hello@kuub.store
Website: https://kuub.store
